Personalized promotional Bic® pens are a great way to promote your business and add resounding efforts to your marketing strategy. The BIC® brand is known all over the world for its quality and reliability. Add your company name to a branded BIC® pen, and you'll widen your reach and appeal by allowing customers, colleagues, and friends to associate you with one of the most trusted names in the industry.
✦ Is there a minimum order requirement for branded Bic® Pens?
Yes. The minimum order required is shown on each individual product, and varies depending on the item.
✦ Do I have to pay a setup charge when I reorder a product?
No - as long as you are placing an exact reorder – there is no additional setup charge when reordering our custom BIC® pens. If there are any changes at all (adding/changing information on the label, changing your logo, etc.), a new setup fee will apply as we have to recreate the artwork. If you are placing an exact reorder, please email customer service so they can assist you in removing the setup fee.
✦ What is the difference between a one-color, two-color, and full-color imprint?
This refers to the number of colors in your graphics. A one-color imprint means that your logo, or other graphics, is just a one-color image. Two colors, of course, means it has two colors, while a full-color imprint means that your graphics contains several colors to create a custom image. Our BIC® pen imprints range from one to three imprint colors.
✦ Can I get help with my artwork?
Of course! When you order our personalized BIC® pens online, you will upload your logo during the checkout process. Once your order is submitted, we will send your graphics to our art department, who will create a FREE Proof mock-up of your graphics on the product you ordered. We will then return it to you for your approval before sending it to production.
Please visit our General FAQs page for more frequently asked questions about the Promotional Pen Store, including artwork requirements, shipping, and more.
✦ What is your standard production time?
Production times are noted in the description of each promotional pen. If available, rush production times will be noted as well, including the time frames and additional pricing if applicable. Special art submission and proofing time requirements may apply.
✦ Do you offer a money-back guarantee?
Yes! If for any reason you are not satisfied with the quality of your BIC® personalized pen, we will rerun your order at no cost to you, or refund your money. If you need additional help, please email us at firstname.lastname@example.org and we will be glad to assist you!