Our custom Eco and recycled pens are an effective way to promote any brand while staying within (or below!) your marketing budget. Featuring pens made with paper or less plastic than other pens, these eco and recycled pens are ideal for companies that want to promote their natural or recyclable brands with a promotional pen that echoes their brand’s mission and responsibility.
Yes. The minimum order required is shown on each individual custom pen product, and varies depending on the item.
✦ Do I have to pay a setup charge when I reorder a product?
No - as long as you are placing an exact reorder – there is no
additional setup charge when reordering our custom Eco & recycled pens. If there are
any changes at all (adding/changing information on the label, changing
your logo, etc.), a new setup fee will apply as we have to recreate the
artwork. If you are placing an exact reorder, please email customer
service so they can assist you in removing the setup fee.
✦ What is the difference between a one-color, two-color, and full-color imprint?
This
refers to the number of colors in your graphics. A one-color imprint
means that your logo, or other graphics, is just a one-color image. Two
colors, of course, means it has two colors, while a full-color imprint
means that your graphics contains several colors to create a custom
image.
✦ Can I get help with my artwork?
Of course! When you order our personalized Eco & recycled pens online, you will upload
your logo during the checkout process. Once your order is submitted, we
will send your graphics to our art department, who will create a FREE
Proof mock-up of your graphics on the product you ordered. We will then
return it to you for your approval before sending it to production.
Please
visit our General FAQs page for more frequently asked questions about
the Promotional Pen Store, including artwork requirements, shipping, and
more.
✦ What is your standard production time?
Production times are noted in the description of each promotional pen.
If available, rush production times will be noted as well, including the
time frames and additional pricing if applicable. Special art
submission and proofing time requirements may apply.
✦ Do you offer a money-back guarantee?
Yes! If for any reason you are not satisfied with the quality of your
personalized pen, we will rerun your order at no cost to you, or refund
your money. If you need additional help, please email us at info@promowebstores.com and we will be glad to assist you!
